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Re: Error: Server :6400 not found or server may be down (FWM 01003) null

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Hi Anita,

 

If I understand the issue correctly:

 

1.  You've just installed BI4.0.

2.  After you've installed BI4.0,  you simply used the CCM and updated the database connection to point to a CMS database that was created for another BI4 environment.

 

If the above is true,  you must create a new SIA (per Sneha's suggestion) to connect to the existing CMS database.  You cannot simply update the database connection information.

 

The reason is,  the existing CMS database you're trying to connect to does not have any entries of your newly installed BI4 server.  In order for those entries to be created,  you must create a new SIA to connect to the existing CMS database.

 

Otherwise for testing purposes,  create a new SIA and connect to a new blank database,  to ensure the install is working.

 

Regards,

Wallie


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