Hi,
you must reinstall the add-on so that the problem solved.
here are the steps:
- Start SAP Business One. Log on to the appropriate company.
- Choose 'Administration' -> 'Add-ons' -> 'Add-on Administration'.
- Remove the add-on(s) from the company by marking them and clicking the left arrow button.
- Choose 'OK'.
- Close SAP Business One.
- In Microsoft Windows, choose 'Start' -> 'Control Panel' -> 'Add or Remove Programs'.
- Check if any SAP Business One add-on(s) are displayed in the list.
- If an add-on is included, uninstall it by choosing 'Remove'.
- Using Windows Explorer, locate to the add-ons installation folder. Depending on the different versions of SAP Business One, the default installation folder is 'C:\Program Files\SAP Manage\SAP Business One\AddOns\sap' or 'C:\Program Files\SAP\SAP Business One\AddOns\sap'.If you chose a different folder during the installation process, locate that folder. Delete all subfolders (folders named like the add-ons) and, if present, the "_common" folder (which contains the framework for add-ons).
- Locate to the SAP Business One installation folder. The default installation folder is 'C:\Program Files\SAP Manage\SAP Business One' or 'C:\Program Files\SAP\SAP Business One'. If you chose a different folder during the installation process, locate that folder.
- Delete these files: 'AddOnsInstall.sbo' and 'AddOnsLocalRegistration.sbo'
- Start SAP Business One.
- Log on to the appropriate company.
- Choose 'Administration' -> 'Add-ons' -> 'Add-on Administration'.
- Reassign the add-on(s) to the company.
- Choose 'OK'.
- Restart SAP Business One.
The add-ons will now be installed automatically and should work properly.
Good luck
Jimmy